Return&Refund Polic
At [echomoer.com](https://echomoer.com), customer satisfaction is our top priority. We proudly offer our 90-day satisfaction guarantee for all our products.
Eligibility for Refund
You may request a full refund within 90 calendar days from the date you receive your order. If you are unsatisfied with your purchase for any reason, reach out to our support team to start your return process.
Return Requirements
Products must be returned in original condition. We reserve the right to deny refunds if items show signs of heavy misuse or damage caused by the customer. Return shipping cost for returned items is the responsibility of the customer unless the return is due to our error, such as wrong item shipped or damaged goods.
Refund Process
Once we receive and inspect your returned item, we will notify you about refund approval. Approved refunds will be issued back to your original payment method. Refunds typically take 3–7 business days to reflect in your account, depending on your payment provider’s processing speed.
Non-Refundable Situations
Items purchased outside our official website [echomoer.com](https://echomoer.com), or orders past the 90-day window, are not eligible for refund.
For return instructions, please contact our customer support team.